Privacy Policy

Effective Date: July 8, 2025
Website: www.ksamfarm.com

At KSAM Farm, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information when you browse or make a purchase:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment information (processed securely via third-party payment gateways)

Order & Transaction Details

  • Products purchased
  • Order total, status, and history
  • Delivery preferences

Technical Information

  • IP address
  • Browser type and version
  • Pages visited, time spent on site (via tools like Google Analytics)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations and updates
  • Respond to customer inquiries
  • Improve our products, services, and website
  • Prevent fraud and protect our website
  • Comply with legal and regulatory obligations
  • Send promotional emails (only if you opt in)

3. Payment Processing

We do not store your credit/debit card information directly. All payments are processed through secure, PCI-compliant third-party payment gateways (e.g., Stripe, PayPal). Their privacy policies apply when you complete a transaction.

4. Sharing Your Information

We only share your data with trusted third parties when necessary:

  • Payment processors
  • Shipping/delivery providers
  • Website hosting and security services
  • Analytics tools (e.g., Google Analytics)

We do not sell or rent your personal data to third parties.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

You can disable cookies through your browser settings. However, some features (like your shopping cart) may not function properly without them.

6. Data Security

We take reasonable measures to protect your personal information. All transaction data is encrypted using SSL (Secure Socket Layer) technology.

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Correct or update your personal information
  • Request deletion of your data (unless needed to complete a transaction)
  • Opt out of marketing communications

To exercise these rights, contact us at ksamfarmmedia@gmail.com

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

We may link to external websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this policy, contact us at:

KSAM Farm
📍 No. 4 deeper life Road Awi Akamkpa, Cross River State Nig.
📧 ksamfarmmedia@gmail.com
🌐 www.ksamfarm.com